Essays on Customer

Hey, It’s been a while. Hope you had a great summer. We’ve been scratching our heads on the best way to really educate you this year, but unfortunately, the only genius ideas we could think of have been “how to sleep creatively in class” and …

Introduction The organization Indali lounge means welcome to our guest as a god.it is a fine dine restaurant which is situated in 50 Baker Street, Marylebone. This restaurant has been open since 2years ago (2009). Indali lounge restaurant offers an Emotions and unique approach to …

Abstract This report is to identify and examine the issues of service quality throughout restaurant industry. Personal survey was carried out in Hong Kong to collect positive and negative expediencies in restaurant. The personal survey categorised into five groups: staff, information, process, food quality and …

ABSTRACT The intention of this assignment is to scrutinize customer satisfaction management schemes in ‘CHOR BAZAR’ restaurants in London. Further, this study espouses the applied content analysis approach which Gilbert and Horsnell (1998) used in their study, utilizing comparison and recording of findings based on …

ABSTRACT The ultimate objective of most business to customer (B2C) organizations today is to increase on their productivity and revenues through system simplification, organizational potential and incremental improvements. Customer satisfaction is key to achieving this objective. With the continuously tighter global market competition, it has …

It also highlights the research findings on customer behavior patterns and their definition of good service, which will guide the bank in offering the same to the customers. Type of Research- Descriptive Type of sampling- Random Data Collection Method- Questionnaire Sample Size- 50 Analysis Techniques …

W. Edwards Deming Joseph M. Juran Philip B. Crosby Prepared by:Abdelatif Hegazy Director Quality TECOM Investments Tel:        +971 4 3913239 Fax:       +971 4 3918777 Mobile: +971 50 4670973 A member of DUBAI HOLDING www. dubaiholding. com FOREWORD Many organizations worldwide are focusing today on quality …

1.0 Background to the Research One of the known advantages of electronic commerce since its emergence over the past decade is that it has been a revolutionary tool that has transformed global trade as well as B2C and C2B relationships. Indeed, to a noteworthy extent, …

I would like to open my discussion with a brief introduction of the organization I work for: Swatchgroup. It is the largest watch manufacture in the world with 22 individual watch brands under group. Each brand operates relatively independently in term of product design, manufactory …

In the offline world, products and services are advertised based on their unique selling point (USP). In the online world, an organisation’s website must be able to convey the online equivalent of the USP, the Internet Value Proposition (IVP). As organisations develop their e-business and …

“Treat them mean, keep them keen” couldn’t be further from the truth when it comes to customer service and customer loyalty.  to a growing or established company’s bottom line —  that drives profits and allows companies to compete against rivals with more funding and resources in their …

Content creation in business is a vital part of keeping the business afloat. According to a recent survey nearly . Additionally 57% of companies survived reported that they have gained new customers from a blog. Yet, turning a profit from a blog can be a bit …

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Introduction Service quality is defined as the gap that exists between customer expectations and their perception of the service. Service productivity, on the other hand, is defined as the effectiveness with which resource inputs are transformed to produce value for customers (Barnes, 2003). In the …

There are many statistics floating around when it comes to social media, and with any time they continue to reflect the change to the evolution of social media space which is as fluid as our culture.However, for those of you who have been paying attention, …