Technology is so relevant in today’s day in age that it’s hard to believe only less than 25 years ago, Google was invented. Larry Page and Sergey Brin originally launched the search engine in 1995 as “Backrub”, but since then the company has taken off and now employs over 80,000 people. Google is used by billions of people worldwide and is an industry leader through and through, topping Fortune’s Best Companies to Work For list 6 years in a row and having almost 90% employee satisfaction alongside a 4.4/5 rating on Glassdoor. This tech giant embodies positive organizational behavior to hire and retain high-performing, creative employees. The benefits Google provides their employees strongly reflect the self-determination theory which says employees are motivated through the fulfillment of 3 needs; competence, autonomy, and relatedness.
Google fulfills the need for competence right after being hired, as the hiring process is quite rigorous and is used to essentially weed out the lower performers. Candidates need to endure 5 interviews and be asked out-of-the-box questions to gauge creativity and quickness. Once hired, employees are strategically placed into teams by individual strengths and chemistry. This builds their feeling of competence by letting each employee know they are unique parts who all have something of value to contribute, with a team that compliments them and will build on their ideas. If they run into any problems, there is a ‘Googler to Googler’ (G2G) network which includes thousands of employees eager to help each other learn and improve their skills. The company has also made sure to view failure as a learning tool and an essential part of product development, instead of deterrence. According to the article, Employees are rewarded for their failures and actively encouraged to ‘shoot for the moon, removing all ridicule and fear of punishment associated with failure which hinders success. The goal is to keep employees motivated throughout the whole process by making them feel competent and happy to finish what has been started.
A huge part of the company’s culture is its flexibility in allowing employees to work how and when they want, giving them autonomy. There is ample vacation time starting at 3 weeks which increases the longer you’re with the company and plenty of flexibility in weekly scheduling. Google even encourages but does not require, employees, to spend up to 20% of their working time on their own individual ideas. Managers give employees the freedom to find inspiration and get creative within the workplace by also providing soundproof nap pods, bowling alleys, eccentric office spaces, and other fun activities to keep them engaged. Benefits such as these allow employees to feel independent and in control of their environment.
Google realizes the importance of building a sense of community in the organization and has designed every building with that in mind. One of the most popular perks is 3 free meals a day with numerous micro-kitchens placed throughout the Google campuses, this saves employees from wasting time having to decide where to go and allows them to spend time with their peers building relationships. This company fulfills the need for relatedness in just about every aspect of its culture; from the initial start in teams, the help provided by the G2G network, and all the fun activities given at everyone’s leisure, it’s difficult to not feel connected working for this company. Google has done a remarkable job in keeping employees motivated through the self-determination theory in fulfilling their needs of competence, autonomy, and relatedness.
Google’s recruitment process is famously difficult, with candidates having to face multiple interviews (we’ve heard stories of ‘double figures’) while those with sound work experience have been turned down due to having less than perfect college grades. As the company continues its rapid expansion, it …
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