Organizational Structure of Wal-Mart

Category: Retail, Walmart
Last Updated: 25 May 2023
Pages: 2 Views: 567
Table of contents

Organizational structure varies from one organization to another

Organizations with flat structure usually have a wide p of control; those with tall structure have narrow p of control. Organizations with strong or cohesive vertical type of authority structure are usually centralized; those with weak authority structure are decentralized. Although these are just hypotheses, there is a need to validate them. Hence, I have conducted an interview with a top manager in Wal-Mart to get a clear view of the organization’s structure.

Question 1

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How would you characterize your relationship with the Board of Directors?

Answer: Since they are the policy makers, managers are expected to contribute little in policy-making.

Question 2

So, the relationship between the managers and the Board of Directors is direct and concrete? (vertical structure)

Answer: Yes, in terms of accountability. We are expected to integrate our operations with the policies the board create. (strong vertical authority relationship)

Question 3

How many departments Wal-Mart have? Answer: I’m not exactly sure how many. However, based on the company’s size, I bet the number is relatively large.

Question 4

What is the definition of the operations manager, its roles and responsibilities?

Answer: There is no clear cut definition of an operations manager. However, operations managers are tasked in shipping, utilizing, and scheduling operation-related activities.

Question 5

How does Wal-Mart serves the society and government?

Answer: First, Wal-Mart provides goods and services that are not usually abundant in the “common” market, that is, the company seeks to increase societal choices, and hence, happiness. Second, Wal-Mart is one of the top tax paying companies in the United States. Simply put, the taxes collected from Wal-Mart are converted to public services. The company also offers scholarship programs and research grants.

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Organizational Structure of Wal-Mart. (2018, Feb 09). Retrieved from

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