Last Updated 26 Jan 2021

E Commerce. Impact of Internet for the airline industry.

Words 336 (1 page)
19 views

Executive Summary Aviation and air services industry is a large, competitive, and challenging industry, characterized by high capital and labor requirement, together with customer participation during transactions hence service fulfillment. Providing great reach and the potential for rich interaction, the internet is a natural medium for travel transactions. Airlines are turning to e-commerce to keep business flying, and the reason they are focusing on selling tickets through their Web sites is that it is the cheapest distribution channel. From the customers perspectives, Internet have revolution the way of buying flight ickiest.

Customers can now purchase their tickets directly from the airlines via the Internet using intermediaries and/or subsidiaries in order to find the possible cheapest ticket. Moreover, online discount travel services, such as Principle and Hotelier, allow airlines to dump excess inventory. They can use these channels, along with their own online specials, to drive traffic to less-popular routes, such as flights with inconvenient connections. Airlines are also using electronic channels to keep business travelers informed of potential delays and schedule changes.

Furthermore, Industry players use different technologies to differentiate their services to customers, to create customer loyalty, and serve them faster and in more convenient ways than their competitors do. Therefore, flight companies have developed some tools to communicate with their customers as in-flight broadband service and new mobile service, Air Flight industry is moving into an environment characterized by an abundance of information - the new source of airfare information is the Internet, especially the WWW.

Order custom essay E Commerce. Impact of Internet for the airline industry. with free plagiarism report

GET ORIGINAL PAPER

Therefore any player in this industry needs to produce informative materials n digital form, which can be disseminated using the new information technologies. 1. 0 Introduction Few inventions have changed how people live and experience the world as deeply as the invention of the airplane. Until now, the airline industry has progressed to the position where it would be hard to think of life without air travel. It has shortened travel time and altered the concept of distance, making possible for people to visit and conduct business in places once considered remote.

E Commerce. Impact of Internet for the airline industry. essay

This essay was written by a fellow student. You can use it as an example when writing your own essay or use it as a source, but you need cite it.

Get professional help and free up your time for more important courses

Starting from 3 hours delivery 450+ experts on 30 subjects
get essay help 124  experts online

Did you know that we have over 70,000 essays on 3,000 topics in our database?

Cite this page

Explore how the human body functions as one unit in harmony in order to life

E Commerce. Impact of Internet for the airline industry.. (2018, May 09). Retrieved from https://phdessay.com/e-commerce-impact-of-internet-for-the-airline-industry/

We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy

Save time and let our verified experts help you.

Hire writer