Satisfaction of Customer in Fast Food
What is fast food and why is it so popular? Fast food refers to food that can be prepared and served quickly. Fast food restaurants usually have a walk up counter or drive-thru window where you order and pick up your food. Fast food restaurants are popular because they serve filling foods that taste good and don’t cost a lot of money.
However, fast food is usually cheap because it’s often made with cheaper ingredients such as high fat meat, refined grains, and added sugar and fats, instead of nutritious foods such as lean meats, fresh fruits, and vegetables.
Is fast food bad? There is no such thing as a “bad” food, but there are some foods you should try not to have on a regular basis. Because fast food is high in sodium, saturated fat, trans fat, and cholesterol, eating too much over a long period of time can lead to health problems such as high blood pressure, heart disease, and obesity. Fast food also lacks many of the nutrients, vitamins, and minerals our bodies need. It’s helpful to remember that with fast food, moderation is important. Is some fast food healthier than others?
Many fast food chains are changing their menus so there are more healthy options to choose from. For example, some chains no longer serve foods with trans fat, and many have menu items that contain fruits and vegetables. If you’re having fast food more than once a week, try to make healthier choices. Here are some tips: A food service worker’s training usually includes teaching employees how to properly greet customers. Food service workers often work various stations in a restaurant or concession stand.
In addition to food preparation, food service worker training may entail teaching employees how to run the cash register or how to properly stuff a customer’s bag at the drive-through. Food workers must also learn how to work the drink dispensers and how to properly time the removal of expired food from display bins. Sanitation and Food Temperature * Food service workers must be properly trained on sanitation, such as when to wash their hands and for how long. For example, a person handling money would be trained to wash her hands before touching any food.
Food service worker training can also entail teaching employees the proper temperatures at which to store or serve hot food, especially beef or meat items. Sanitation training is extremely important for preventing various food-borne illnesses. Cleaning * Food service workers must learn how to properly clean dishes, counters, tables, floors, windows and restrooms. Moreover, part of the food service worker’s training will likely include the proper procedures for performing more detailed cleaning, emptying trash or scrubbing the parking lot.
A food service worker’s training will also include learning how to store cleaning substances so they are not near food items Considerations * Food service worker training can also include instruction in the Occupational Safety and Health Administration’s guidelines for food compliance standards. A restaurant must adhere to these guidelines because they are usually required by both state and federal law. For example, there are certain ways to lift boxes or clean equipment that must be enforced for safety reasons.
Trained workers ? Give your new employees a tour of the facility they will be working at. Get them acquainted with all areas of the restaurant, including the front counter, drive-thru window, bathrooms, kitchen, office, storage areas and the refrigerator and freezer areas. Inform employees of which doors to use to take out the trash, where to find cleaning supplies, where all of the food ingredients are held and where they can find important information like company notices and time sheets. Inform new employees of proper customer service etiquette. Many fast food restaurants require their cashiers and employees to keep a friendly, cheery demeanor and have their employees greet every customer, thank him and wish him a good day. Make clear what is acceptable to say to a customer and what is not. Employees, especially cashiers, are the face of every fast food restaurant and thus their attitude toward customers is important. Job Description Fast food workers are the initial contact between customers and fast food establishments.
They are responsible for ensuring customer satisfaction, resolving customer complaints and addressing any questions or comments that customers may have. Fast food workers perform many tasks; they take customers’ orders, assemble the orders and act as cashiers. Fast food served is then served through drive-through windows or over counters in the restaurant. In some fast food restaurants, such as take-out establishments, workers may be responsible for serving food on dishes or trays.