The company said an internal probe showed no evidence of political bias in the selection of news stories for Trending Topics, a feature that is separate from the main "news feed" where most Facebook users get their news.
But the world's largest social network said in a blogpost that it was introducing several changes, including elimination of a top-10 list of approved websites, more training and clearer guidelines to help human editors avoid ideological or political bias, and more robust review procedures.
Earlier this month, a former Facebook contractor had accused the company's editors of deliberately suppressing conservative news.
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Facebook Changes Policies on ‘Trending Topics’ After Criticism
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Two days after Thune's letter, Facebook published a lengthy blogpost detailing how Trending Topics works even though it rarely discloses such practices. Previously, it had never discussed the inner workings of the feature, which displays topics and news articles in the top right hand corner of the desktop homepage for its more than 1.6 billion users.
Facebook said its investigation showed that conservative and liberal topics were approved as trending topics at nearly identical rates
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