Skills And Competencies Of Human Resource Management
AIMS UNIVERSITY RESTAURANTS, JASPER Continuous Evaluation SST Master of Business Administration 1 Year Human Resource Management Maximum Marks: 30 questions are compulsory) IQ . What skills and competencies do HER professionals need to add more value to the HER function? How might these competencies and skills change in the future? How can HER professionals ensure that they are creating value for their organizations? Q. Assume you have to develop an HER plan for a new-generation private bank having branches In major towns In India.
What specific external factors would be important for you to consider? Why? Q. Explain case study. What are the merits and Demerits of the Case Study Method? Q. Explain any two theories of motivation. Q. Read the CASE Study and answer questions below: Watson Public Ltd Company Is well known for Its welfare activities and employee oriented schemes in manufacturing industry from more than ten decade. The company employs more than 800 workers and 150 administrative staff and 80 management level employees. The Top level management views all the employees at same level.
This can be clearly understood by seeing the uniform of the company which Is same for all starting from MD to floor level workers. The company have 2 different cafeterias at different places one near the plant for workers and other near the Administration building. Though the place is different the amenities, Infrastructure and the food provided are of same quality. In short the company stands by the rule Employee Equality. The company has one registered trade union ND the relationship between the union and the management is very cordial.
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The company has not lost a single man day due to strike. The company is onto pay master in that industry. The compensation policy of that company, when compared to other similar companies. Is very less still the employees don't have many grievances due to the other benefits provided by the company. But the company is facing countable number of problems in supplying the materials in recent past days. Problems like quality issues, mismatch in packing materials (placing material A in box f material B) incorrect labeling of material, not dispatching the material on time etc.
The management views the case as there are loop holes in the system of various departments and hand over the responsibility to HER department to solve the issue. When the HER manager goes through the issues he realized that the issues are not relating to system but It relates to the employees. When Investigated he come to know that the reason behind the casual approach by employees In work Is, The company hired new employees for higher level post without considering the potential 1 OFF
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