Due to Robbins Archer’s continuous growth and lack of a successful performance management system many systems have been affected negatively. Technically, culturally, structurally, and managerially there are many problems with having manual processes instead of a more powerful and user-friendly performance management system. Technically, there have been issues regarding tracking data history due to manual processes. Besides manual processes being more time-consuming, it also makes a company more prone to errors and data inconsistencies. Culturally, the company has a history of low employee satisfaction due to little or no recognition which leads to high turnover rates. The employees aren’t feeling heard and their needs aren’t getting met. Low job satisfaction can affect different areas of work including the workplace as a whole.
Negative attitudes and poor overall morale can spread throughout the workplace which can lead to a decline in morale for employees. This leads to lack of productivity in the workplace and higher turnover rates. Recognizing employees validates their hard work, increases their goal settings, and secures employment relationships. Employee recognition coincides with managerial relationships. The inability to track performance data and low employee satisfaction can lead to negative employee-manager relationships. Without a sufficient tracking, system managers are less aware of employees’ career goals, therefore, employees don’t receive satisfactory career development plans. Exit interviews have shown that one of the largest reasons for retention is low satisfaction and lack of career development.
The lack of a performance tracking system can lead to managers not recognizing their employees for a job well done, providing them with constructive feedback, and motivating them to take that next step and work harder. Having that recognition builds trust between an employee and their manager, without that trust neither one of them will be able to work effectively together and positively encourage and influence one other. When employees don’t feel comfortable approaching their managers, they are less likely to achieve their goals and implement new, challenging ones. In order for managers to create successful career development plans that make both them and the employee happy they need to have the proper reports that are necessary in order to create these plans.
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Having a software system that provides these direct reports on current performances and future abilities helps create a discussion between the employee and the manager. Having an open dialogue, and agreeing on objectives and goals helps build trust in these relationships. Being able to regularly check in on these goals and progression will help keep the employee happy and motivated. Having a proper workflow process really helps with the structure of a workplace. Workflows help minimize errors, streamline repeatable business tasks, and increase overall efficiency. Not having a proper workflow is also a big reason why there are high retention rates.
Without a proper mapped-out workflow, employees feel micromanaged and the managers don’t like micromanaging which creates an even bigger problem with the employee-manager relationships. With a clear workflow process, managers can spend less time micromanaging and everyone can see what needs to be completed and when it needs to be done. A lack of workflow creates poor communication which creates conflict between employees and management. Having visibility and accountability can increase workplace communication, reduce employee turnover rates, and help day-to-day operations run smoother.
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Powerful and Convenient Performance Management System. (2023, Feb 13). Retrieved from https://phdessay.com/powerful-and-convenient-performance-management-system/
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