Last Updated 20 Apr 2022

Shangri-La Hotels Persuasive Essay

Essay type Persuasive
Words 348 (1 page)
  1. What are the key elements of Shangri-La Hotel’s strategy?  Which of the five generic competitive strategies described in Chapter 5 is the company employing? What is Shangri-La’s strategy for competing internationally?
  2. What policies, practices, support systems, and management approaches underlie Shangri-La’s efforts to execute its strategy?
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  4. How important are the company’s training and Shangri-La Care program to its success? What is your assessment of Shangri-La’s compensation policies and career growth effort? What pluses and minuses do you see?
  5. What are the key features of the culture at Shangri-La Hotels? How important is the culture in the company’s success? Explain. What impact do the company’s mission statement and the Shangri-La Care program have on the company’s culture?
  6. What core/distinctive competencies has management at Shangri-La tried to build and nurture? What challenges does the company face as it attempts to transfer its core and distinctive competencies to other cultures? How has the company attempted to resolve these challenges? Has it been successful in doing so?
  7. What does the company’s financial and operational performance reveal about how successful its strategy and strategy implementation efforts have been? Should shareholders be pleased with the company’s financial performance? Why or why not? What financial and operating performance pluses and minuses do you see? 

  8. What challenges does Shangri-La face in expanding into Eastern China? Do you believe the company’s current policies and operating procedures will be sufficient in addressing these challenges? If so, why? If not, what else may need to be done? 

  9. How do the challenges associated with Shangri-La’s expansion into Europe,

    Australia, and North America compare with the company’s expansion in China? Do you believe the company’s current policies and operating procedures will be sufficient in addressing these challenges? If so, why? If not, what else may need to be done?
  10. How big a threat does the expansion of other hotel chains into China pose for Shangri-La Hotels? What specific challenges are likely to arise as a result of this expansion? How should Shangri-La address these challenges?
  11. What recommendations would you make to Symon Bridle to improve Shangri-La’s prospects for continued success?
Shangri-La Hotels Persuasive Essay essay

Related Questions

on Shangri-La Hotels Persuasive Essay

Who is Shangri-La Hotels and resorts?

Shangri-La Hotels and Resorts is the trading entity of Shangri-La International Hotel Management Limited, a Hong Kong-based multinational hospitality company. Founded by a Malaysian, Robert Kuok in 1971, the company has over 95 hotels and resorts with over 38,000 rooms in Asia, Europe, the Middle East, North America and Australia.

When was the first Shangri-La Hotel opened in Singapore?

The first hotel of the luxury Shangri-La Hotels and Resorts Group was the Shangri-La Hotel Singapore, opened in 1971.

What are the different brands of Shangri-La?

Shangri-La has 5 brands across different market segments including Shangri-La Hotels, Shangri-La Resorts, Traders Hotels, Kerry Hotels and Hotel Jen.

What is the stock code of Shangri-La Hotel Malaysia?

Shangri-La Hotels (Malaysia) Berhad is incorporated in Malaysia with limited liability and is traded on the Bursa Malaysia Securities Berhad (stock code 5517 ). Shangri-La Hotel Public Company Limited is incorporated in Thailand with limited liability and is traded on the Stock Exchange of Thailand (stock code SHANG ).

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