Carter Cleaning Company Case Study

Category: Case Study, Company
Last Updated: 21 Mar 2023
Essay type: Case Study
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Carter Cleaning Company Case 1: 1) Make a list of five specific HR problems you think Carter Cleaning will have to grapple with. - non-trained stuff therefore low job performance - controlling labor costs - managing wages between those that work in dry cleaning side (skilled) and attendants (unskilled) - high turnovers - HR rules and protections not being followed 2) What would you do first if you were Jennifer? If I were in Jennifer's shoes the first thing I would do is meet with her father and discuss about how everything HR related was done in the company before she came.

Then I would hold a meeting for all of the employees to introduce myself and ask them about their concerns or wants. Then I would analyze the data and map e a strategic plan on how I can motivate the managers to motivate their staffs, how to train new and old employees to make work done more efficiently , and establish a recruiting process. After speaking with managers and her father about what the employees need to be successful I would then run an add for a hiring event, to have candidates come in to the stores and see what motivates them to work.

Make a list of 5 specific HR problems you think Carter Cleaning will have to grapple with? Potential answers could include the following:1) Staffing the company with the right human capital by identifying the skills and competencies that arerequired to perform the jobs and the type of people that should be hired. Sourcing candidates andestablishing an efficient and effective recruiting and selection process will be an important first step. ) Planning and establishing operational goals and standards and developing rules and procedures tosupport business goals and strategies. Failure to do so will result in a lack of clarity around performanceexpectations down the line as each store becomes operational. 3) Implementing effective Performance Management through setting performance standards, highquality appraisal of performance, and providing ongoing performance coaching and feedback to developthe abilities of each person and support positive employee relations. ) Designing an effective compensation system that will give the company the ability to attract, retainand motivate a high quality workforce, providing appropriate wages, salaries, incentives and benefits. Apoorly designed system will result in difficulty in attracting candidates, turnover and low employeemorale. 5) Training and developing employees both at the management and employee level to be able toperform the job to meet the performance expectations.

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This should include a new hire orientationprogram as well as a program for ongoing training and development. Lack of attention to thiscomponent may result in errors, increase in operational costs, turnover, and morale problems. . Make a list of five specific HR problems you think Carter Cleaning will have to grapple with. • Sexual Hassament • Non-trained staff • Poor Manager • Probably Law suit • Low job performance 2. What would you do first if you were Jennifer? • Review the finances to see how the businesses are doing. Then meet with management and the staff.

Related Questions

on Carter Cleaning Company Case Study

What is Carter cleaning?
Carter Cleaning is a family-owned business that provides professional cleaning services for residential and commercial customers. They specialize in carpet cleaning, upholstery cleaning, tile and grout cleaning, and air duct cleaning.
What would be the advantages to Carter cleaning company of setting up such a career planning program?
The advantages of setting up a career planning program for Carter Cleaning Company would include increased employee engagement, improved job satisfaction, and increased retention of employees. Additionally, the program could help to create a more positive work environment and provide employees with the opportunity to develop their skills and advance their careers.
Would you recommend that the carters expand their quality program if so specifically what form should it take?
Yes, I would recommend that the Carters expand their quality program. Specifically, they should focus on implementing a comprehensive quality management system that includes quality assurance, quality control, and quality improvement processes. This system should be tailored to their specific needs and should be regularly monitored and updated to ensure that their products and services meet the highest standards of quality.
How would you recommend we go about reducing the turnover in our stores?
I would recommend implementing a comprehensive employee retention program that focuses on providing employees with competitive wages, meaningful benefits, and opportunities for career growth. Additionally, providing employees with regular feedback and recognition for their work can help to create a positive work environment and reduce turnover.

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Carter Cleaning Company Case Study. (2016, Nov 08). Retrieved from https://phdessay.com/carter-cleaning-company-case-study/

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