Frequently Asked Questions about the CPA Program: Contact Details, Study Materials, Study Support, and Exams

I have recently moved and need to update my contact details. How can I do this? Can I complete the CPA Program professional level segments in any order? This is my last semester, what if I don't pass? Can I get an extension of time? Study materials 4 5 I have not received my study materials yet. What should I do? I have missing pages in my study guide. How can I replace these? Study support, including study groups 6 7 8 9 10 11 12 13 14 How can I register for study groups?

When will the study group list be available? I need some additional help with my studies. What options are available? How many hours should I study to pass? Are there assignments? Are there any practice questions? How do I access them? Are there any other additional study materials or textbooks that I need? Can I use the text books or legislation that I have retained from university? I am having trouble accessing learning tasks and/or folders on My Online Learning. What can I do? Exams 15 16 17 18 19 When are exams held? I cannot sit the exam on the date advertised. Can I have an alternative exam date?

I haven’t received my exam notification letter. Can you please send me a copy? How do I change my exam location? I have a medical condition which requires me to have special exam arrangements. Is it possible to have a special exam organized? How do I go about having that organized? Exams (continued) 20 21 22 23 24 25 What is the structure/format of the exam? Are the exams all multiple-choice or are there written response questions on the exams? Are the exam questions in module order? What is the ppercentage of questions for each module? Are marks deducted for wrong aanswers? Can I access past exam papers?

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My studies have been affected by personal hardship/illness. I don't think I will pass if I sit the exam. What can I do? Attending the exam 26 27 28 29 30 31 32 33 34 35 36 37 What identification do I need to take to the exam? What study materials can I take into the exam? Can I use an electronic dictionary? What type of calculator is allowed and can you suggest the best one? Can I bring food into the exam room? I’m running late to my exam. What should I do? Where should I place my belongings at the exam venue? Can I highlight or tag my notes during reading time? Shcould I use a pen or a pencil for my aanswers?

I have not marked my name or membership number correctly on the answer sheet or exam booklet. Will this be a problem? I marked the aanswers in the exam booklet instead of the answer sheet. Will my aanswers be assessed? Due to my personal circumstances, I don’t think I performed well on the exam. How can I apply for special consideration? Exam results 38 39 40 41 42 43 44 45 46 47 How can I get access to my exam results? How can I get a copy of my Personal Analysis Letter for this semester? How can I get a copy of my Personal Analysis Letter for last semester? How do I get a transcript of results? What is the pass mark per segment?

What are the marks required to achieve a Credit, Distinction and High Distinction? How can I get access to my exam mark? Can my exam paper be re-marked? Can I view my exam paper to see where I went wrong? I have received my results and I have failed. My studies/exam performance were affected by circumstances beyond my control but I didn't know I could apply for special consideration. Can I still apply? Important Contacts 2533600v1 @ 23-Jul-13 CPA Australia – Study and exam information Page 2 of 10 Enrolment 1. I have recently moved and need to update my contact details. How can I do this? You are able to change your details online at paaustralia. com. au/memberprofile at any time. Your study materials will be sent to the address you provided at the time of enrolment, or you may change your address up to the early bird enrolment closing date. Changes made before the early bird enrolment closing date in each semester will be processed in time for your materials to be delivered to the new address. If you change your address after this date, please arrange to collect or forward your study materials from the original address. A re-issue fee will be charged if you require a second set of materials to be sent to the new address. 2.

Can I complete the CPA Program professional level segments in any order? You can enrol in any segment except for Global Strategy and Leadership as your first enrolment. It is recommended that you enrol first in Ethics and Governance as this segment provides a sound introduction to your studies. Global Strategy and Leadership is the capstone segment and brings together the knowledge candidates have gained from their studies of the other compulsory segments. To enrol in Global Strategy and Leadership, candidates must have successfully completed all other compulsory segments of the CPA Program professional level. . This is my last semester, what if I don't pass? Can I get an extension of time? If you are unable to complete your CPA Program professional level segments or advance to CPA status within the relevant timeframe, extensions may be available. Please contact your local CPA Australia office to discuss your options. Study materials 4. I have not received my study materials yet. What should I do? If you have not received your study materials by semester commencement you should contact cpaadmin@deakin. edu. au. Candidates enrolled in the Singapore Taxation segment should contact the Singapore divisional office.

A limited number of modules from the study guide are available via My Online Learning for some segments. This is to assist candidates who have not received their materials by the start of the semester. Due to copyright restrictions, only some modules are available online with the third party copyright content removed. 5. I have missing pages in my study guide. How can I replace these? When you receive your study materials, you should check that you have received all items required for the segment. A checklist is appended to the letter enclosed with your materials.

If you did not receive all items listed on the checklist, complete the form provided beneath the checklist and fax it to +61 3 5227 3221 or email cpaadmin@deakin. edu. au. Alternatively you can phone the Business Services Group at Deakin University on +61 3 5227 3200 or 1800 032 294 (within Australia). Candidates enrolled in the Singapore Taxation segment should contact the Singapore divisional office for all enquiries about missing or damaged study materials. 2533600v1 @ 23-Jul-13 CPA Australia – Study and exam information Page 3 of 10 Study support, including study groups 6. How can I register for study groups?

You can register for study groups through My Online Learning. To register, simply click on ‘My Study Groups’ on the top menu bar, select the relevant segment using the dropdown box next to ‘Course’ and follow the prompts. Registering for a study group provides you with access to a secure online list of email contact details for other candidates who are studying the same segment and who have also registered for a study group. You can use these contact details to form your own study group and share your learning and thoughts with your peers. 7. When will the study group list be available?

You will be able to register for study groups via My Online Learning from the start of the semester. 8. I need some additional help with my studies. What options are available? To help you complete the CPA Program, CPA Australia has developed a wide range of support. This may be provided as part of your enrolment and membership fees, or some may be purchased through third-party providers. The level of support available may differ depending on which segment you are undertaking and your geographic location. The support available includes: ? tuition through Registered Tuition Providers ? upplementary revision materials such as Revision Kits and Passcards ? workshops and webinars ? My Online Learning. Access cpaaustralia. com. au/learningsupport for more information. 9. How many hours should I study to pass? The minimum recommended study time is between 10 and 15 hours per week per segment. 10. Are there assignments? There are no assignments for CPA Program professional level segments. Assessment for each CPA Program professional level segment is an exam of three hours duration at the end of the semester. 11. Are there any practice questions? How do I access them?

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