Only by having a foundation of trust and a strong emotional bank account can I come o the table with honesty and openness. When both partners bring a strong emotional bank account to the table, we are ready to deal honestly and fairly. The third dimension is agreements. From relationships flow the agreements that give definition and direction to win/win. In a win/win agreement, both parties agree on desired results, guidelines, resources, accountability, and consequences. Trust and mutual responsibility is the key to a win/win agreement.
Proper management training is key to establishing the mindset needed to effectively carry out win/win agreements. The focus in a win/vain agreement is on results rather than methods, and people in a win/win agreement evaluate themselves. As such, a performance agreement that both sides agree to is key to an effective win/win agreement. Finally, a win/win agreement can only survive in an organization when the systems support it. I know that I get what reward. Thus, I must make sure that the systems surrounding any win/win agreement support a win/win mentality.
To achieve the goals in my mission statement, the reward system must reflect my principles. Competition has its place in the marketplace, but cooperation is the key to interdependent relationships. There is a four step process to seeking a win/win solution. First, I see the problem from the other person's point of view. Then, I identify the key issues and concerns involved. Third, I determine what results would constitute a fully acceptable solution. Finally, identify new options to achieve those results. Want to take advantage of the potential for mutual benefit that win/win solutions offer.
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I am ready to see any conflict that arises from a win/win perspective and seek the solution that ill be mutually satisfactory to all parties. There are five dimensions to the habit of thinking Win/Win; 1 . Character - Thinking win/win requires integrity (the value we place on our own principles) on the part of both parties. It also requires maturity - the balance between courage and consideration. Expressing feelings with courage tempered by consideration for the feelings of others is the mark of a mature person.
Finally, to think win/win, we need an abundance mentality, meaning we realize there is plenty out there for everyone. People with a scarcity mentality think there is only one pie and they are fighting to get as large a slice as possible. People with an abundance mentality realize there are lots of opportunities, more than a person can take advantage of. 2. Relationships - The Emotional Bank Account is a key to structuring a Win/Win. If enough deposits have been made over a period of time, you have a degree of credibility enabling you to focus on the issues, not on personality conflicts.
If both parties have high emotional bank balances combined with a ointment to Win/Win, a tremendous amount of synergy is possible. If the other person is not thinking Win/Win, you have to take the lead and be proactive enough to keep hammering until they realize you genuinely want a Win/Win deal. The relationship can be the key to the success of the entire process. 3. Agreements -? These give definition and direction to Win/Win. TO be effective, agreements should focus on desired results rather than the methods to be followed.
Guidelines specifying the parameters for the results and the resources available to achieve the results should be included. Also a method of accountability for evaluation and an outline of what will happen as a result of the evaluation. 4. Systems -? Win/Win can only survive in an organization when the systems support it. If you talk Win/Win but reward Win/Lose, then don't be surprised when everyone goes for Win/Lose scenarios. The training, planning, budgeting, communication, information and compensation systems all have to be geared towards Win/Win. 5.
Processes - The essence of structuring Wining is to separate the person from the problem, to focus on interests ND not on positions, to invent options for positive mutual gain and to insist on objective criteria - some external standard or principle that both parties can accept. These processes are more fully examined in Habits 5 and 6. The five dimensions of the Win/Win model s described by the author are: Character is the foundation Of Win/Win. There Ernst be integrity in order to establish trust in the relationship and to define a win in terms of personal values.
A key trait is the abundance mentality that there is plenty for everybody (v. The Scarcity Mentality). The abundance mentality flows from a deep inner sense of personal worth and security. Relationships are the focus on Win/Win. When there is a relationship of trust and emotional bank account balances are high, there is a much greater probability of a successful, productive interaction. Negative energy focused on differences in personality or position is eliminated; positive, cooperative energy focused on understanding and resolving issues is built. Performance agreements or partnership agreements give definition and direction to Win/Win.
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