Last Updated 06 Jul 2020

Communication And Interpersonal Skills

Category Communication
Essay type Personal
Words 525 (2 pages)

Assess your communication and interpersonal skills in relation to each interaction. For this assignment, I had to plan, be involved in and review two interactions within health and social care, one had to be one-to-one role play, and the other had to be a group role play. I am going to write a detailed description off the skills I used in the interactions, and explain my strengths and weaknesses of my interpersonal skills that I used in each interaction. One-to-one role play

In the one-to-one role play, I was always giving Student A, good eye contact. I smiled when Student A came in to the room, to ensure that I was friendly, and I was not going to be a threat towards her. When I was communicating with Student A, I made sure I was leaning forward, so that Student A could see that I was taking interest in what she was saying. Also, I made sure that I was facing Student A in a slight angle to ensure a relaxed and friendly feeling. One-to-one role play:


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In the one-to-one role play, I was acting professionally and I did not laugh, which I thought was good, so I did not mess up my body language and my messages were sent clearly. One thing that I liked about the task was that I remembered the types of interpersonal skills in communication and I used it in the role play without any written sheet in front of me. I think that the type of interpersonal skills I used was suitable and relevant to the situation. For example, when I was listening to Student A, I leaned forward and stayed quiet, listening and taking in what she was saying, and because it was a counselling session, where Student A spoke and I listened.

I did not slouch on my chair or interrupt her when she was talking. Otherwise it would have been seen as rude or meant that I was not interested in what she was saying, which could lead to Student A getting annoyed and may not want to talk to me. Another good thing about this role play was that Student A was reflecting what I was communicating. For example, when I leaned forward and looked like I was showing interest in what Student A was saying, she looked more relaxed and started to express her problems more comfortably. But overall, out if the strengths in this role play, I do think that the interpersonal skills I used were effective and it was relevant to the health and social care setting that I had used. One-to-one role play:


I do think that I used an easier interpersonal skills, setting, and situation. I could have used more ‘difficult’ interpersonal skills, to make the task more challenging. For example I could have put the situation in a nursing care home, where I am looking after someone who is deaf and I have to use the British Sign Language, to make the task more challenging. I also did not use as many interpersonal skills, and I could have varied the skills I used to make sure that my role play was more interesting to watch.

Communication And Interpersonal Skills essay

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Communication And Interpersonal Skills. (2016, Aug 16). Retrieved from

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