About Edumentor

About eduMENTOR This is a very small firm. Its full name is edumentor educational services. It provides coaching to students for cracking entrance exams of B. B. S. ; B. B. A. ; B. B. E. Promoter of edumentor is Vikas Jain who is Shaheed Sukhdev College of studies passout. At the moment, edumentor is a partnership firm run by Mr. Vikas Jain and Mr. Manuj Arora. Although it is a small firm but it is fastest growing coaching centre ever (according to data provided by them). Edumentor is just three years old and is now threatening the business of IMS (temple of learning); T. I. M.

E. ; Career launcher and many smaller coaching centres. Members of eduMENTOR Mr. Vikas Jain and Mr. Manuj Arora (owners of the firm) Mr. Aashish and Mr. Saurabh Mr. Deepak Sharma There were 3 more employees who were sitting in the office, but I don’t know the name of them. I am assuming there name as A, B, C. Level of management There is no middle level management in this firm. There is only low level management and high level management in edumentor. My project is based on high level management of edumentor. My history with eduMENTOR There is a history of mine with edumentor.

I have worked here as a trainee. Last year (March, 2008), edumentor was conducting counseling for commerce students who were appearing for 12th class board exam. They appointed more than 250 trainees for this purpose. I was supervisor of 7 trainees. Among those trainees there was a guy named Deepak Sharma. We became very good friends at that time. After the completion of counseling project, I left edumentor, but Deepak still worked there and today he is project manager of edumentor. I also know Vikas Jain, Manuj Arora, aashish, saurabh because of last year training done by me.

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My observation in eduMENTOR I have spent 3 days in edumentor for doing organizational behaviour project. On day 1, as I entered the office, aashish sir greeted me, I felt very much delighted because aashish sir always talked me rudely last year. On next 2 days no one greeted me. On all 3 days both of them wore informal clothes. According to my 3 days experience in edumentor, I come to know that there is a very good relationship between all the members of edumentor. In my presence, 5 students have taken admission in edumentor. Whenever any student takes admission, they all start celebrations.

Deepak is the guy who literally loves edumentor. Whenever I talk him about edumentor, he always starts praising it. Deepak also got a job offer from Brilliant Tutorials with a better salary but he opted to stay at edumentor. I asked him why he rejected the job, he said “in edumentor everyone knows me, I am getting better job designation here and as edumentor grow, I will also grow! ” This was his answer. Edumentor had also provided 0% loan to Deepak. Because of this loan Deepak purchased new scooty. I loved this type of helping employee management.

Aashish sir is a professional counselor. He does counseling of students who come to edumentor office. Bringing the students in edumentor office is the responsibility of Deepak and to let them enroll in edumentor (admission in edumentor) is the responsibility of Aashish sir. Responsibility of Saurabh sir is almost same as responsibility of aashish sir. Saurbh sir does the counseling in coaching centres. Aashish sir is also responsible for keeping cash. Mr. A is responsible for for making question paper and Ms. B & Ms. C are responsible for telephonic calling.

Although designations of A, B, C are small, but they are all treated cordially. They are considered as a important member of edumentor family. Like Deepak, Aashish sir is also very desperate for the success of edumentor, although he is just an employee. When I first met Aashish sir last year, I thought he is the owner of edumentor. Aashish sir had done post graduate in finance from a very good university. He is also getting finance related jobs but like Deepak he opted to stay at edumentor. A, B, and C are also good employees but they are working for money. I had seen Ms.

B and Ms. C reading ‘situation vacant’ in the newspaper. Mr. A generally didn’t talk to anyone. Whenever he talked it was related to his work. Last year Saurabh sir faced a bike accident. After 6 months, he recovered. Edumentor sponcered half of his medical expenses. I liked this type of sponcership, this type of management. Because of this, Saurabh sir is very loyal to edumentor. Saurabh Sir is also responsible for board activities under which he recruits trainees. These trainees do small counseling of commerce students who are appearing for board exam at their board centers.

Counseling here implies pursuing students to take admission in edumentor and also telling them the future aspects of BBS, BBA, BBE. Mr. A’s job is to make question paper. He does this job under the supervision of Manuj sir. Manuj sir is actually responsible for managing question paper. Manuj sir also offered me the job of making question paper. He asked me like this “Raghav if you want to prepare for CAT entrance exam then do this job, you will automatically get prepared for CAT! ” This is called true management. With a style he convinced me to do this low paid job and I also agreed to his offer.

Manuj sir is also responsible for overall management of edumentor. There is no specific HR department in edumentor. Manuj sir, Aashish sir, Saurabh sir, Vikas sir and Deepak all are performing HR job. They all trust each other very much. Because of this trust, there is no room for confusion. Vikas sir is the guy who started edumentor. According to my observation Vikas sir is only investing in edumentor. He is simply an investor. As he is the main stake holder of edumentor, final decision related to management is taken by him only.

Although he does not participate in day to day management, but he is the only guy who motivates every employee, make them feel that they are the owner of edumentor. The meetings held in edumentor are informal. Sometimes they even crack jokes. On day 2 of my observation, they were discussing about recruiting trainees from school of open learning. Although their topic was serious, but they were discussing it informally. Meetings held there were spontaneous. Whenever there was an issue either it was small or big, they immediately conduct meeting.

I loved this quick management in edumentor. When there is no meeting, then also they generally talk informally, although their talks are related to their work. Vikas sir, Manuj sir, Aashish Sir, Saurabh sir and Deepak are like the pillars of edumentor. Vikas sir and Manuj sir are obviously concerned for edumentor as they are the owners of firm. But Saurabh sir, Deepak and Aashish sir are also very concerned for edumentor, they all are getting better job, but they opted to stay in edumentor. According to them edumentor is going to become no. coaching centre and working in edumentor is like investment, they will grow as edumentor grows. The environment of edumentor is too good. This is the type of office in which I can spend my whole life. Here everyone is interested in success of edumentor. I would love to work here as growth of edumentor is proportional to growth of mine. There is positive vibration everywhere in the office. Small conclusion Edumentor is the best place to work specially for beginners as there is big room for growth. Vikas sir is a dynamic leader, student who wants to be a great leader should work under his guidance.

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