Formal Letter

Poor Maintenance of Taman Jayadiri

I am writing this letter on behalf of the residents of Taman Jayadiri to complain about the dismal conditions we have been putting up with for the past three months. 2. One of the main grouses of the residents concerns uncollected rubbish (point 1). Initially, rubbish was collected three times a week. However, since June this year the garbage collectors have only been coming once a week. Our litter bins are always filled to the brim and we have no choice but to leave our bags of rubbish next to the bins. The rotting waste causes a terrible stench (point 2). Worse still, stray cats and dogs scatter the rubbish (point 3) while looking for food. This is not only unpleasant but also unhealthy.

3. Most of the drains in Taman Jayadiri are clogged (point 4) with rubbish resulting in the water becoming stagnant. It is not uncommon to see plastic bags, bottles and dry leaves in these drains. There is an urgent need to clear these drains as the stagnant water is an idealbreeding ground for mosquitoes (point 5). The residents are worried as there has been a sharp increase in dengue cases (point 6) in the last two months.

4. The street lights along several roads are also not working (point 7). This has caused several accidents at night (point 8), mostly involving motorcyclists as they are unable to see in the dark. Unfortunately, the dark streets have also led to another problem – an increase in crime (point 9). Several residents, especially women, have fallen victim to snatch thieves. 5. The one and only playground in our area is also not well-maintained (point 10). The grass is overgrown (point 11) as it has not been cut for almost three months. Besides, the playground equipment is damaged (point 12). Many of the see-saws and swings have been spoiled by vandals. I hope the council will look into our complaints and take prompt action to solve our problems. Thank you.

Yours faithfully,

Raisya Zahraa Binti Hairul Hisyam

Suggestions On the Changes Need To Be Done To The Library

My intention of writing this letter is to inform you that our school library needs changesto attract more students to visit it. In relation to that, I would like to offer my suggestionson the changes need to be done to the library. 2. The number of novels should be increased as the fiction section lacks books. Manystudents feel disappointed because they cannot find their favourite novels in the library.Besides, the library needs to have dictionaries of the latest edition since the present dictionaries are not up to date and they are not really helpful to students in completing the English assignment 3. The shelves and furniture should be rearranged because the positions are notconducive to reading.

During peak hours many students have to sit on the floor and between shelves and this hinder them from reading comfortably. The wall need to berepainted as well for the reason that the dull wall colour kills the students’ interest inspending their free time in the library. Some said the colour encourages them to sleep while reading. 4. Apart from that, the library needs more fans or be air-conditioned due to  poor ventilation. Many students cannot stand the heat especially during the afternoon hours.Moreover, more librarians should be placed at the counter because of the long queue during recess.

A few will miss their meals and might lose concentration later in class due to hunger. 5. It is my hope that you will view my suggestions and comments constructively anddo something to upgrade the conditions of the library in order to create a conducive reading environment. Thank you.

Yours faithfully,
Raisya
(RAISYA ZAHRAA BT HAIRUL HISYAM)

Letter of Complaint

Raju a/l Lingam,
123 A, Lorong Bahagia,
Taman Sentosa,
07231 Bandar Baru Sentol,
Kelantan

The President,
Bandar Baru Sentol Council,
Kompleks Utama,
07200 Bandar Baru Sentol 16 JUNE 2011

Dear Sir,
Uncollected Rubbish and Clogged Drains

I am writing this letter is to attract your attention to the above title. As the representative of the community, I am calling to tell you that the 300 odd residents living in Taman Sentosa are extremely unhappy about the lackadaisical attitude of the local town council towards the uncollected rubbish and clogged drains in our area.

2. The rubbish in our area has not been collected for more than a week. The rubbish is supposed to be collected on alternate days but this has not been the case. The town council workers collect the rubbish according to their own whims and fancies. The uncollected garbage has attracted not only flies and mosquitoes but also wild dogs which had attacked the residents on several occasions. These stray animals also scatter the rubbish and make the roads dirty and smelly. As a result, residents have to bear the discomfort of stench from the garbage and risk their health.

3. We are also disappointed with the town council workers for not clearing the clogged drains which are filled with rubbish. The drains would usually overflow when there is heavy rain and the rubbish would then flow into the compounds of our houses. Besides, putting up with the unbearable stench emitted from them, the residents have to spend hours cleaning their compounds of rotten vegetables, food leftovers and other rubbish.

4. Due to dengue outbreak recently, we are really concerned about the residents’ health especially the children. Fogging service also was not done accordingly to the schedule. The fogging authority only did their job whenever a case of dengue aroused. They even fogging the neighbourhood late at night that caused us to leave the residents. They need to consider the residents who have babies and also to those who need to wake up early in the morning for work. The fogging also caused the people to have breathing problem when we were not told the exact time of fogging.

5. We have made numerous appeals to the Municipal Council to look into our complaints but to no avail. We have been putting up with this predicament for more than a week. We hope the health authorities would do something to check these health hazards.

Thank you.

Yours faithfully,

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