Research Related to Information System Project Implementation Failures

Kathleen Clark Health care institutes usually take some plans or initiatives designed to improve the performance of the institute or move forward policy through the use of new or present information technologies. Many of these projects engage to accomplishment of a major application system, and often these projects called IT projects. Project is including implanting computerized system, registration, and order entry, scheduling and processing the discharge.

Role of the management is very important for any organization to lunch new system or updating for exiting system. Research need to done thoroughly before any kind of implementations start. As a matter of fact managements need follow few steps to introduced new system to employees and customers:

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• Leadership;
• Language and vision;
• Connection and trust;
• Incentives;
• Planning, implanting, iterating.

Memorial Health System hospital was not following those steps in order to get success on their plan. As a result Memorial Health hospital system COPE Implementation failed.

Leadership play big role for any organization. Leader need to be more focused on communication. As a leader have to more open about the change and benefit from change. Resources need to be identifying by the leader. Leader all way resolve the issues and alter the direction as needed. Most important part of being a leader, leader must need to make sure after identify the problem monitoring the progress. Language and vision for the employees need to be understood. Employees must know after the change how it will work and play important role in their everyday work life.

Organization might describe the vision, out come from the change which will be patients’ service. Example patients should be able to see the doctors with no waiting time or get an appointment in patients’ convenient time. Connection with medical staffs will help more to get success in when implanting new system. Staffs will be more educated by knowing what kind of system hospital trying to bring to improve the patient service. All member of organization must trust each other integrity, intelligence as well as skill of leadership. All members in the organization must need to motivate and supported by leader to adopt change.

All change need to plan ahead. Implementation of the plan is obviously necessary problem all way occurs during the implementation. Summer of the paper managing the IT project is changing agenda. Before any change management need to clearly define the projects, time and goals for the change in order to get success for new system.

References

1. Karen A. Wager, Frances Wickham Lee, John P. Glaser, Lawton Robert Burns, (2009).
2. Health Care Information Systems. A Practical Approach for Health Care Management (2nd Ed. ).

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