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Record Management System

ACKNOWLEDGEMENT We would like to express our sincerest appreciation and heartfelt gratitude to the following who in one way or another, made this research possible. Above all, to our almighty God, for giving us His divine providence through the course of this subject; for providing us with talents, enthusiasm, and strengths needed to accomplish this thesis. To our family and friends, who provided priceless love and support.

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To our adviser Prof Jayson R. Hermognes, for his unending patience and guidance during the entire process of the study.

Director Lualhati for her approval to conduct our research for our study. To the administrator and owner of 4K Garden Resort headed by Mr. Anatole A. Mendoza. The president of the company, Cymbeline M. Filoteo,for providing the necessary documents to make our thesis possible. To our beloved university, who shared with us their precious time to extend their guidance and efforts at various stages of this project, Prof. Leonardo Correa and Prof. Sagisag P. Cruz faculty member of the PUP-SMB; we offer our sincerest gratitude. The Researcher DEDICATION This thesis is lovingly dedicated….

To our Almighty God for unconditional love and blessings, for giving us strength, good health and knowledge while doing this research study. To our beloved parents who supports our financial expenses and always believe in our skills and knowledge. To our respective professors, Mr. Jay-Arr Tayao and Mr. Joel Palad for giving us drive and discipline to tackle any task with enthusiasm and determination for us to finish this study. To the company, Paraiso ng Pagmamahal Memorial Park for giving us information and the permission to make a system that will help them in the future. TABLE OF CONTENTS

TITLE PAGE………………………………………………………………………. i CERTIFICATION AND APPROVAL SHEET…………………………………… ii ACKNOWLEDGEMENT…………………………………………………………. iii TABLE OF CONTENTS………………………………………………………….. iv CHAPTER I THE PROBLEM AND ITS BACKGROUND………………………8 Introduction………………………………………………………………….. 8 Background of the Study…………………………………………………. 10 History of the Company ………………………………………………….. 12 Conceptual Framework…………………………………………………….. 14 Statement of the Problem…………………………………………………16 Objective of the Study…………………………………………………….. 16 Scope and Limitation………………………………………………………17 Significance of the Study…………………………………………………. 8 Definition of Terms…………………………………………………………. 19 CHAPTER II REVIEW OF RELATED LITERATURE AND STUDIES……………………………………………………………… 22 Foreign Literature………………………………………………………. …. 22 Local Literature…………………………………………………………….. 29 Foreign Studies…………………………………………………………….. 30 Local Studies……………………………………………………………….. 31 Synthesis and Relevance to the Study……………………………………….. 32 CHAPTER III RESEARCH METHODOLOGY………………………………….. 33 Method of Research………………………………………………………. 33 Population, Sample Size and Sampling Technique……………….. …. 34 Description of Respondents…………………………………………… …. 35

Research Instrument……………………………………………………… 36 Data Gathering Procedures…………………………………………. …… 38 Statistical Treatment of the Data…………………………………………39 CHAPTER IV PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA……………………………………………40 CHAPTER V SUMMARY, CONCLUSIONS AND RECOMMENDATION………………………………………………. 56 Summary……………. ………………………………………………………. 56 Findings………………………………………………………………….. …. 56 Conclusions…………………………………………………………… …….. 59 Recommendations………………………………………………………….. 59 Bibliography…………………………………………………………………60 LIST OF TABLES Table 1 Problems Encountered by the Respondents ………………………………. 40 Table 2 Mean Summary of the Existing

And the Proposed System …………………………………………………………… 45 LIST OF FIGURES Figure 1 Administrator Login Window ………………………………………….. 47 Figure 2 Security Unlock Code Window ……………………………………….. 48 Figure 3 Main Menu Window …………………………………………………….. 49 Figure 4 Map Window …………………………………………………………. …. 50 Figure 5 Transaction Form Window ……………………………………. ………50 Figure 6 Update Balance Window ……………………………………………….. 51 Figure 7 Database Window ………………………………………………………. 52 Figure 8 Price List Window ……………………………………………….. …. ….. 52 Figure 9 Print Window ……………………………………………….. ……….. ….. 53 LIST OF APPENDICES Appendix A Evaluation Form Appendix B Questionnaire

Appendix C Interview Guide Appendix D Clients/ Organizational Chart Appendix E Developers Org Chart Appendix F Office Layout (Proposed & Existing) Appendix G Data Flow Diagram Appendix H Program Flowchart Appendix I System Flowchart Appendix J Entity Relationship Diagram Appendix K Visual Table of Contents Appendix L Computation of Evaluation Appendix M Organizational Flowchart of Proposed System Appendix N Cost Benefit Analysis Appendix O Gantt Chart Appendix P Users and Training Manual Appendix Q End User License Agreement Appendix R Program Codes Appendix S Supporting Details Appendix T Curriculum Vitae