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Nvq 3

201 Understand employment responsibilities and rights in health, social care or children’s and young people’s settings Task A – Short Answer Questions Ai: Imagine you are a newly appointed supervisor/manager within your service.You need to update your staff handbook to reflect current employment law.Identify three different sources of information you could use to enable you to do this.

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The existing hand book, changes in the law since the last update, latest health and safety requirements. Once you have identified a reliable source of information:

Aii List three aspects of employment covered by law. My contract and working hours, my rights at work, holidays and time off. List three main features of current employment legislation. Minimum wage, Health and Safety policy, Training Aiii Briefly outline why employment law exists. To oversee the workplace safety and standards, fair wages, retirement and pensions, employee benefits, to name but a few. Employment law deals with both the employer and the employee’s actions, rights and responsibilities, as well as their relationship with one another.

Task B Your work role For this task you will need the following: • A copy of your contract of employment or employment agreement. If you don’t have a written contract of employment eg if you are employed as a personal assistant, discuss your terms and conditions with your employer and make notes to help you to complete the task; • A recent payslip or pay statement; • Access to your workplace policies and procedures or notes from a discussion with your employer if you are employed as a personal assistant.

Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. Job description – defining the role, responsibility level. Entitlement – rate of pay, holiday entitlement, retirement and ill-health benefits, bonus/overtime rates, uniform and/expenses allowances. Responsibilities: working hours, dress code, reporting illness/absence, annual assessments, complaints procedures, notice periods for leaving/dismissal, requirements to change working hours.

D: General: Other part-time work, confidentiality clauses, using company equipment for private use (eg phones, computers, vehicles) general codes of behaviour and adherence to certain corporate practices, health & safety regulations. Bii Describe the information which needs to be shown on your pay slip/ statement. Company name, my name, NI number, Hourly rate, hours worked, Tax Code, Date, Amount earnt before deductions, NI paid, Tax Paid and Net Pay. Also shows Gross Pay to date, NI to date and Tax to date.

Biii Identify two changes to personal information which you must report to your employer. Name and address Biv Describe the procedure to follow if you wanted to raise a grievance at work. You may describe this in writing or produce a flow chart or diagram. Bv Explain the agreed ways of working with your employer in relation to the following areas: 1. Data protection 2. Grievance 3. Conflict management 4. Anti-discriminatory practice 5. Health & safety 6. Confidentiality 7. Whistle blowing Bvi Explain how your role contributes to the overall delivery of the service rovided. Bvii Explain how you could influence the quality of the service provided by; Following best practice within your work role; Showing respect at all times, having respect for residents privacy and dignity when bathing or assisting them in toilet routines. Knocking on doors and waiting before entering a room. Not carrying out the requirements of your role. If a carer wants the clients to do as they are told rather than being given choices and respect, then their quality of life becomes miserable and they will dread that particular ‘so-called’ carer being around.

Bviii Describe how your own work must be influenced by National factors such as Codes of Practice, National Occupational Standards, Legislation and Government Initiatives. Bix a) Identify two different representative bodies which influence your area of work. b) Describe the role of the two representative bodies you have identified. Task C Career Pathway Create a career pathway plan for yourself, indicating what opportunities are open to you as you progress in your chosen career. Indicate what you will need to learn or any qualifications you might need to gain in order to achieve your goals.

Identify sources of information to help you achieve your goals. I am currently a Senior Carer and would like to work up to Deputy Manager or even Manager. To become a Senior carer I had to be trained to do dressings, be a leader, how to deal with a death and admittance to hospital. How to use lifting equipment like a hoist properly. To become a deputy manager I will need to have passed my NVQ level 3 and have previously worked as a Senior Carer or even Head of Care. Task D Presentation or report

Prepare a presentation or report on an issue or area of public concern related to the care profession. Your presentation or report should include: • A description of the issue or area of public concern raised • An outline of the different points of view regarding the issue or area of public concern raised • A description of how the issue or area of public concern has affected service provision and methods of working • A description of how public opinion is affected by issues and areas of concern in either the health, social care or children’s and young people’s sectors

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