Mgmt 391 Chp 1

Which of the following functions do managers undertake as part of planning functions?

A) defining an organization’s goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to coordinate tasks

17) Which of the following is true regarding technical skills?

A) They can be learned only through formal education.
B) They encompass the ability to apply specialized knowledge.
C) They are not required at all kinds of jobs.
D) They are monopolized by professionals.
E) They comprise the ability to understand and motivate people.

26) Which of the following best defines organizational behavior?

A) It involves the study of groups of people coming together for collective bargaining.
B) It involves the study of what people do in a company and how it affects the company’s output.
C) It involves analyzing different people in an industry with independent profit-centered motives.
D) It involves developing exclusively the knowledge of managers and senior-level employees.
E) It is a field which is not influenced by factors in the external world.

27) Which of the following determinants of behavior does organizational behavior study?
A) profits
B) job satisfaction
C) perks
D) individuals
E) collective bargaining
28) Which of the following does systematic study use to look at relationships to attribute causes and effects?
A) intuitive data
B) feelings
C) scientific data
D) instinct
E) premonition
29) Which of the following is true regarding systematic study?
A) It attributes causes and effects based on intuition.
B) It involves supporting decisions based on gut feelings.
C) It analyzes relationships based on previous experiences.
D) It involves analyzing relationships based on scientific data.
E) It involves taking action based on instinct.
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30) In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________.
A) common sense
B) direct observation
C) systematic study
D) speculation
E) organizational theory
31) Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study.
A) organizational
B) intuitive
C) theoretical
D) systematic
E) case-based
32) ________ refers to basing managerial decisions on the best available scientific proof.
A) Emergency management
B) Personal knowledge management
C) Property management
D) Evidence-based management
E) Knowledge management
33) ________ refers to a gut feeling not necessarily supported by research.
A) Intuition
B) Reasoning
C) Rationality
D) Logic
E) Inference
42) Which of the following is true regarding contingency variables?

A) They refer to situational factors that moderate the relationship between two or more variables.
B) They make simple, accurate, and sweeping generalizations about concepts in organizational behavior.
C) They indicate that everyone is motivated by money and financial perks.
D) They refer to scientific factors which are based on universal truths.
E) They remain constant irrespective of any change in the environment.

44) ________ variables are variables that moderate the relationship between two or more variables.
A) Global
B) General
C) Dependent
D) Non-reactive
E) Contingency
63) A(n) ________ is an abstraction of reality, a simplified representation of some real-world phenomenon.
A) model
B) input
C) process
D) outcome
E) objective
64) Which of the following is true regarding models?
A) Models propose five types of variables.
B) Models proceed from outcomes to processes.
C) Models are used only in manufacturing organizations.
D) Models proceed from processes to inputs.
E) Models show that outcomes can influence inputs in the future.
65) With reference to a basic OB model, ________ are determined in advance of the employment relationship and refer to variables such as personality, group structure, and organizational culture that lead to processes.
A) actions
B) inputs
C) outcome
D) processes
E) goals
66) Which of the following is an example of an input at an individual level?
A) motivation
B) moods
C) values
D) perception
E) emotions
67) An example of an input at an organizational level is ________.
A) motivation
B) conflict
C) power
D) communication
E) structure
68) Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs?
A) processes
B) scrutinization
C) planning
D) association
E) evaluation
76) In the current competitive workplace, technical skills are the only skills that managers require to be successful.
77) An organization is a consciously coordinated social unit composed of two or more people
78) The planning function involves defining an organization’s goals and establishing an overall strategy for achieving those goals.
79) A degree in architecture will provide a student with the human skills required for a job.
80) Organizational behavior applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively.
81) Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.
87) Human beings are simple in nature and, thus, simple, universal principles explain all kinds of organizational behavior.
Once employees have mastered a task, they perform better when they are told to “do their best” than when they are given specific, difficult performance goals.
On-the-average, (a) encouraging employees to participate in decision making is more effective for improving organizational performance than (b) setting performance goals for employees.
4. Poor performers are generally more realistic about their performance than good performers are.
7. There is very little difference among personality inventories in terms of how well they predict an applicant’s likely job performance.
7. Although people use many different terms to describe personalities, there are really only four basic dimensions of personality, as captured by the Myers-Briggs Type Indicator (MBTI).
Companies that screen job applicants for values have higher performance than those that screen for intelligence.
10. Most employees prefer to be paid on the basis of individual performance rather than on team or organizational performance.
10. Surveys that directly ask employees how important pay is to them are likely to overestimate pay’s true importance in actual decisions.