Human communication units 5-8

Its harderst to empathize with people who are radically different from you
True
Our senses make us aware of everything that is going on around us
False
A judgement is a deduction that goes beyond what you know or assume to be a fact
False
Perceiving and understanding are skills to be developed. One way to enhance our skills in perceiving people and situations in ways that facilitate effective communication is:
Avoid mind reading
Check perceptions with others
Distinguish facts from inferences
Monitor the self-serving bias
Which of the following statements are true about perception checking?
It is a three-step process of interpretation
It involves description of a behavior
It involves multiple interpretations of a behavior
It involves a request for information that can help you correctly interpret the behavior
Perception checking prevents
Inaccurate decoding of messages
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Which of the folloing is not a perceptual construct
age
What is perception
The process we use to select, organize abd interpret data in our environment
self serving bias is
the subjective process of creating explanations for what we observe and experience
Effective interpersonal communication perceptual differences
False
When choosing the best listening style it is best to consider:
The situation
The other person
Yourself
The communication climate
According to Knapp’s model of relationship development, public gestures that show the world that a relationship exists occur in which stage in interpersonal relationships?
Bonding
Social Exchange Theory suggests that we often seek out people who can give us:
Rewards greater than or equal to the costs we incur in dealing with them
In which stage of interpersonal relationships development to the parties begin to take on an identity as a social unit
Integrating
Personal relationships are influenced by surroundings
True
One important benchmark of an established friendship is the assumption of continuity
True
Small talk typically occurs during the intiating stage of an interpersonal relationships
False
Most of our relationship are personal not social
False
The term used ti describe non-listening which involves the appearance of listening and attentiveness
pseudolistening
In which stage of interpersonal relationship development do the parties begin to take on an identity as a social unit?
Integrating
Listeners are more likely to understand, follow, and remember a speech that is well planned and ordered.
True
If a specific purpose statement is well written, then it will include information that can be tested at the end of the presentation.
true
Evidence (supporting material) is used in a presentation to
enhance the speaker’s credibility.
enhance interest and emotional response to ideas.
make ideas clearer, more compelling, and more dramatic
A database is
A collection of information organized to provide efficient retrieval
Though public speaking is enlarged conversation, there are two distinct differences that separate it from other forms of communication. These differences include
Greater responsibility to plan and prepare
Less interaction
Scholarly articles (peer-reviewed) often have higher credibility than the popular ones (articles from magazines like the ones seen on the racks in the grocery store). Scholarly articles usually:
Have titles that include words like “journal” or “quarterly”
A good introduction does which of the following
captures the listeners’ attention, motivates the audience to listen, provides the thesis statement, and enhances the speaker’s credibility
As long as someone has created a web page, they are considered a credible source to include in a speech.
False
If at all possible, a speaker should choose a speech topic that is new to him/her.
False
Determining audience members’ psychographics is an important step in deciding on a suitable speech topic
True
Supporting materials can add interest to a presentation, but they aren’t recommended if the speaker’s goal is to elicit some type of change.
False
If a visual is too small for audience members to see during a presentation, then it’s recommended to allow them to pass the visual among themselves
False
One strategy that has been shown to be effective when trying to persuade someone to change is to appeal to his/her needs.
True
When attempting to persuade an audience, there is no limit as to how many statistics are included as supporting material.
false
If attempting to prove that one tourist attraction is better than another, the ____________________ organizational approach is probably best.
Comparative advantages
A method of support in which the speaker shows how one idea is similar to another
Comparison
Which of the following is a good reason to cite a source during a presentation?
When attempting to appear more knowledgeable about the topic and credible as a speaker
When citing statistics
When citing controversial information
When conveying someone else’s ideas or information either verbatim or by paraphrasing
A powerpoint
A software package designed for presentations
Well designed visuals:
Are matched to the sophistication level of the audience members
When a speaker is proposing some kind of change, the topical organizational pattern usually works best.
false
One of the advantages of public speaking is it doesn’t require as much preparation as face-to-face conversations.
False
In formal presentations and casual conversations, we signal interest by holding eye contact and assuming an attentive posture
True
Credibility refers to how trustworthy, intelligent, knowledgeable, and/or skilled the listener(s)/receiver(s) perceives the speaker (sender) to be
True
Body language is crucial in determining our initial credibility with people.
True
Oral communication requires more organization and simpler sentence structure than written communication
true
______________ refers to how trustworthy, intelligent, knowledgeable, and/or skilled the listener(s)/receiver(s) perceives the speaker (sender) to be
Credability
This is the most recommended style of delivery for a speech over five minutes in length. A speaker who uses this style will carefully prepare, rehearse and finally present his/her information with a brief set of notes
Extemporaneous
Chronemics refers to
how we perceive and use time to define identites and interaction
Informal language that contains made-up words or common words used in a different or uncommon way and can hurt speaker credibility, especially in formal situations.
Slang
Movement of a speaker’s hands, arms, fingers, legs and/or feet to express thought.
Gestures
Which of the following was not identified as a type of group communication?
Organizations
Learning
Interviews
Problem-solving
Why wouldn’t a night out with friends be considered group communication
organizational culture
At which stage of the group development process do members engage in small talk?
forming
At which stage of the group development process should the group’s purpose be clarified
Forming
Every organization (like every family) has ways of thinking, acting, and viewing work that are shared by members of the organization and reflect the organization’s distinct identity. This is referred to as
Organizational culture
Although details often are lost or distorted as messages travel along a grapevine (informal lines of communication), the information conveyed informally has a surprisingly high rate of accuracy
True
Group leadership maybe provided either by one emeber of several members.
True
Group Hate Theory suggests that people hate working in groups because of previous experiences with untrained groups.
True
A group is characterized by different and complementary resources of members and by a strong sense of collective identity.
false
Line communication is always vertical communication up and down the hierarchy of an organization
false
For a group to exist, the people must interact and be interdependent, have a common goal, and share some rules of conduct
True
Groupthink is the process by which all group members independently arrive at the same conclusion creating a group consensus.
False
If social climbing does not increase the status of those doing it, they often become marginal participants.
True
In brainstorming, it’s more important to generate high quality ideas that just a large number of ideas.
False
Conflict within a group is unnatural and is always counterproductive.
False
The roles that emerge most often in group communication were categorized as
Task, maintenance,disruptive roles
At which stage do group members define the standards of group behavior
Norming
Which of the following were identified as the task goals of group communication?
Harmonizer
Facilitator
Cohesiveness is characteristic of which stage of a group’s development
performing
Which of the following is NOT an example of mass communication?
emailing a friend
To become a more responsible and thoughtful consumer of mass communication we should
develop media literacy
actively interrogate media messages
recognize that mass communications is one of many influences on individuals and societ
Heavy television viewers are more likely to have beliefs that reflect the worldview portrayed by television, which is not equivalent to reality. In television entertainment programming, 77% of major characters that commit crimes perpetrate acts of violence, compared to roughly 10% of actually reported crimes. This is an example of:
Cultivation Theory
Dom enjoys watching a situational comedy because the characters seem so real. The story lines often reflect his day-to-day experiences. Dom believes that more shows should accurately reflect the world in general like this one does. Dom’s attitude reflects
Resonance
Uses and gratification assumes that consumers of mass media are active agents who deliberately choose what pleases them.
True
People who control the flow of information to others are known as cultivation setters
False
The cultural studies syndrome suggests that the world is actually more violent than portrayed in the media
False
Researchers who examine how the people who own the media influence cultural life typically are conducting textual analyses
False
The premise of cultivation theory is that the more one attends to television (heavy viewers) the more distorted perspective of reality they hold.
True
The contention that mass communication serves to support the prevailing power relations in society is a primary premise of
political economy studies