Chapter 6 terms

Dialect
The distinct regional and cultural variations in vocabulary, pronunciation, syntax, and style that distinguish speakers from different ethnic groups, geographic areas, and social classes.
Emoticon
Typographical characters used to express emotion when communicating via computer.
Empathy
Member behavior that contributes to a supportive communication climate by expressing acceptance, caring, and understanding of others and their feelings.
Equality
Member behaviors that contribute to a supportive communication climate by respecting everyone’s ability to make useful contributions.
Evaluation
Member behavior that may contribute to a defensive communication climate by making judgemental and disparaging statements about other group members.
Interpersonal Space
The psychological space surrounding each person that expands and contracts in different contexts.
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Intimate Distance
Interpersonal space ranging from zero to eighteen inches, typically reserved for close friends, family and lovers.
Accent
The sound of one language imposed on another language.
Bypassing
A form of miscommunication that occurs when people have different meanings for the same words or phrases and miss each other with their meanings.
Certainty
Behavior that may contribute to a defensive communication climate in which members act as though only their ideas and opinions are absolutely though only their ideas and opinions are absolutely correct and therefore refuse to consider or support other members’ ideas and opinions.
Climate
The group atmosphere, characterized by the degree to which members feel comfortable interacting.
Codeswitching
The ability to change from the language or dialect of your own culture and adopt the language or dialect of another cultural group.
Concrete Word
A word that refers to something that can be perceived by the senses.
Connotation
The personal feelings connected to the meaning of a word.
Control
Member behavior that may contribute to a defensive communication climate by imposing personal ideas, preferences, and solutions on others.
Defensive Climate
A communication situation that triggers group member’s instincts to protect themselves when physically or verbally attacked by someone.
Denotation
The objective, dictionary-based meaning of a word.
Description
1. Member behavior that contributes to a supportive communication climate by making understanding and helpful statements and using I and we language. 2. A type of evidence that creates a mental image of a person, event, place, or object.
Jargon
The specialized or technical language of a profession.
Kinesics
The study of body movement and physical expression.
Neutrality
Member behavior that may contribute to a defensive communication climate when members appear withdrawn, detached, and indifferent.
Nonverbal Communication
The behavioral elements of messages other than the actual words spoken.
Nonverbal Immediacy
Behaviors that communicate greater physical closeness to or liking of others.
Offensive Language
Terminology that demeans, inappropriately excludes, or stereotypes people.
Personal Distance
Interpersonal space ranging from eighteen inches to four feet, typically used for friends and acquaintances.
Problem Orientation
Member behavior that contributes to a supportive communication climate by focusing on solving a problem collaboratively rather than imposing a personal preference.
Provisionalism
Member behavior that contribute to a supportive communication climate by being open-minded and accepting, offering tentative suggestions, and avoiding unyielding claims.
Proxemics
The study of how people perceive and use personal space and distance.
Public Distance
Interpersonal space beyond twelve feet, typically reserved for large audiences.
Social Distance
Interpersonal space ranging from four to twelve feet, typically reserved for new acquaintances and strangers.
Spontaneity
Member behavior that contributes to a supportive communication climate by being straightforward, appreciative, direct, open, encouraging, and honest.
Strategy
Member behavior that may contribute to a defensive communication climate by manipulating and controlling others as well as furthering the goals of hidden agendas.
Superiority
Member behavior that may contribute to a defensive communication climate by implying that you and your ideas and opinions are better than others.
Supportive Climate
A communication context which members feel free to share their opinions and feelings.
Team Talk
Anne Donnellon’s term to describe the nature of the language that group members use as they work together.
Territoriality
The sense of personal ownership attached to a particular space.
Verbal Communication
The use of words and language to generate meaning.
Word Stress
The degree of vocal prominence given to a syllable within a word or to a word within a phrase or sentence.
immediacy
the degree to which a person seems approachable and likable
Abstract Word
A word that refers to an idea or concept that cannot be perceived by your five senses.
personal appearance, facial expression and eye contact, vocal expression, physical expression
elements of nonverbal behavior
identification, interdependence, minimal power differentiation, social equality, conflict management, negotiation
What are the dimensions of team talk?