April ABC, Inc
Carl successfully hired 15 new trainees to work for Monica Carrols the Operations Supervisor. Monica checked in with Carl to advise him of all the steps that are necessary to complete before the trainees could start working for the company.
Carl felt confident about the situation and assured Monica that everything would be arranged in plenty of time. The goal is to have the trainees working by July; the problem is that Carl has neglected to make the proper arrangements to ensure all tasks will be accomplished. This analysis will try to come up with a good solution for Carl Robins to resolve the problems he has created. Carl has been in his recruiter position for six months; these 15 trainees are his first recruitment efforts for ABC, Inc.
The trainees were recruited in early April; it was Carl’s hopes that he would have the hires working by July. The second week in May, Monica contacted Carl about the training schedule, letting him know it takes a lot of time to get the training schedule, policy booklets, manuals, drug test, physicals and many other areas scheduled. Carl would have to coordinate these tasks for the new employees before the new hire orientation; the orientation was dated for June 15.
After Memorial Day, Carl looked over the new trainee files; the orientation was to take place in two weeks. As soon as Carl was done looking over the paperwork, he realized some of the trainees had not finished their applications, they did not have transcripts on file, and not one new hire had scheduled the mandatory drug screening. Many things Carl needed to be concerned about, he has been an employee for only six months, therefore if he does not fulfill this task, he might be in risk of loosing his job because this may not get another chance.
He decided to look through the orientation manuals, but he had missing pages and he only had three copies; they would be no help in trying to prepare the materials for the orientation. Carl knew he confirmed Monica that everything would be done by the time for the new orientation course. Now he will have to figure out how he will execute the perfect plan to make things right again and have enough time to complete the tasks.
Carl went to check the training room that he will use for the orientation training but he ound out that his co-worker Joe already reserved the room for giving computer training for the whole month of June. Carl did not know the training room was reserved and he will have to find a solution for finding a place to have the orientation; this was a major oversight from Carl’s part. Alternative solutions are needed in order to get Carl out of trouble and back on track and try not to loose his job. To start he can make a list of the pending tasks and give them an order of importance.
He needs to have an estimate of time that will take each task and see how viable tasks are and if he needs an extra plan to make them happened. Carl can call a meeting with all the new hires and give them a list of requirements they will need to be considerate for a permanent position. Since the new hires will want the opportunity they will make the impossible to make it happen. The drug testing is mandatory and should be the top priority on his list; the second priority on the list, should be the manuals.
Carl needs to complete the manuals; gather all the information and make sets of all the copies. If Carl can continue to be motivated to do a good job and make a great first impression, he can accomplish all tasks at hand. Once Carl has created his plan of action, he can make notes as to how he plans on figuring everything out. By contacting the new trainees that do not have a completed application and transcripts turned in he has not only informed the trainees of what is need from them in order to be completely hired, but he is also giving contact and that shows seriousness to the situation.
If the new hires show up to orientation and do not have the drug screening complete they should be sent directly to the clinic to get the screening done. The reason the drug screening needs to be done prior to the orientation is the company does not want to hire anyone who is on drugs, so this task needs to be complete before they are even considered for the new hire orientation course.
When the individuals show up for the course if they have not yet completed their part of the new orientation process they should be asked to leave; they can either complete their given tasks and contact Carl when they have done so or they can decided to not work for ABC, Inc.. The problem with allowing them to stay and complete the tasks at a later time is that they are getting a message that this is how they can conduct themselves while on the job. The manuals and incompatible reservations for the training room are Carl’s misdoings, so he needs to take responsibility for these matters.
In order to have the orientation manuals be useful, Carl should consider completing the three that he has since they are only missing some pages and then make a power point slide show to use as the main course material. By turning the material into a power point slide he is giving the trainees a chance to take notes and he can create the presentation at home during off work hours. Carl should take one of the manuals and combine whatever information is missing into it.
The situation with using the training rooms can only be fixed by Carl taking to his co-worker Joe. The new hire orientation only takes one day and since Joe has the room booked all month, he may not mind giving up one day, so his co-worker can utilize the space. If Joe says that Carl using the room is not possible, Carl needs to find another space to hold the orientation. The best thing to do would be to find another room that has access to a computer hook up and can display a power point presentation.
There are only 15 new hires and they do not need computers for the course, so just about any space should do the job. Another solution could be for Carl to have the room for half a day on two different days; by doing this you give Joe his space everyday and he make be able to re-work his course schedule easier by not being asked to leave his room for a whole day. It is clear to see that Carl was slacking in all areas need to complete his first recruitment job for ABC, Inc. Carl did not plan ahead, he did not organize, and he did not prioritize any of the tasks.
This being Carl’s first job for the company he should have taken it more seriously and he should have listened to the advice given to him by Monica Carrols, she is in a management position, has been with the company longer and knew what steps needed to be taken to succeed. Carl should learn from this mishap and always give himself plenty of time to complete a job the right way, he should listen to those who have valuable advice, and he should communicate with co-workers more effectively. If Carl can get his act together, he has real promise to being a great recruiter and asset for ABC, Inc.