Last Updated 26 Jan 2021
3 Tips For Researching Your Rivals
A: When it’s time to size up your opposition, consultant and author Becky Sheetz invokes the wisdom of ancient Chinese military strategist Sun Tzu: Know your enemy, and know yourself.
1. Cultivate spies. Hire your competition’s -- or at least invite them for lunch, dinner or cocktails. “It’s a great conversational way to find out stuff you may not otherwise be able to,” says Sheetz, author of .
2. Engage your prospects. When a declines your business, find out why -- and how your offer stacked up. “It’s more important to find out why you lost,” Sheetz says, “than why
you won.”
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3. Behold the secret shopper. Intelligence gathering typically involves strolling through competitors’ aisles. No store? No problem. Hire consultants to make phone calls to your competitors, to learn how they operate.
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